Medusa

Why Your Businesses Human Capital Remains The Most Effective Marketing Vehicle

Why Your Businesses Human Capital Remains The Most Effective Marketing Vehicle

<p style&equals;"text-align&colon; justify&semi;">Through the course of an impressive economic recovery&comma; the UK has emerged as a nation of low budget business start-ups&period; According to the Daily Telegraph&comma; an estimated 49&percnt; of contemporary small businessesestablished themselves with less than £2&comma;000&comma; while one in ten managed to begin trading without any funding at all&period;<&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;">While technological advancement and the increasingly accessibility of social media may be at the heart of this evolution&comma; however&comma; creating thinking has also played a critical role&period; In effect&comma; this has enabled existing entrepreneurs to change their perception of business operations&comma; and in particular the way in which they market their brand&comma; product or service to consumers&period;<&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;"><img class&equals;"aligncenter size-Correct-Size wp-image-9753" alt&equals;"Why Your Businesses Human Capital Remains The Most Effective Marketing Vehicle" src&equals;"https&colon;&sol;&sol;medusamagazine&period;com&sol;wp-content&sol;uploads&sol;2013&sol;11&sol;article&lowbar;image-640x244&period;jpg" width&equals;"640" height&equals;"244" &sol;><&sol;p>&NewLine;<h3 style&equals;"text-align&colon; justify&semi;"><b>How Human Capital Can Empower your Business<&sol;b><&sol;h3>&NewLine;<p style&equals;"text-align&colon; justify&semi;">One of the most influential modern trends has revolved around the optimisation of human capital&comma; as proactive businesses have sought to empower their staff and utilise them as key marketing tools&period; This also has the additional benefit of creating a highly motivated workforce&comma; which is driven to achieve both individual and company goals&period; <b><i>With this in mind&comma; what practical steps can you take to manage your talent and make the most of the human resources at your disposal&quest; <&sol;i><&sol;b><&sol;p>&NewLine;<h2 style&equals;"text-align&colon; justify&semi;"><b><i>Consider the Following&colon; &&num;8211&semi; <&sol;i><&sol;b><&sol;h2>&NewLine;<h3 style&equals;"text-align&colon; justify&semi;"><b>Turn Customer Service into a Marketing Opportunity<&sol;b><&sol;h3>&NewLine;<p style&equals;"text-align&colon; justify&semi;">Historically&comma; customer service has been disregarded as an inconvenience by business owners&comma; who have been loathe to invest in something that does not deliver a tangible financial return&period; This has changed over the last twelve months&comma; however&comma; after business leader Seth Godin encouraged brands to follow the example of Zappo and reconsider customer service as being central to their culture&period; Referring to it as a &OpenCurlyQuote;scalable way to delight’&comma; it is based on the principle that customer service representatives have the attention of customers when they are actively engaged with the brand&period; This instantly transforms customer service into a free to access marketing opportunity&comma; which both empowers staff and drives your business forward&period;<&sol;p>&NewLine;<h3 style&equals;"text-align&colon; justify&semi;"><b>Create a Positive Company Culture and Mobile Marketing Team<&sol;b><&sol;h3>&NewLine;<p style&equals;"text-align&colon; justify&semi;">You should never underestimate the power and influence of a highly motivated body of staff&comma; and it is your role as a business owner to create a culture of empowerment&period; By instilling a strong sense of company identity in your staff and affording them a positive workplace experience&comma; you can effectively create a mobile marketing team that promotes your brand though interactions with the general public&period; This can even be done subconsciously&comma; which in turn creates more natural conversations and organic development&period; In order to support these efforts&comma; you may wish to consider investing in branded work wear from specialist suppliers like ebrookes&comma; especially when you attend promotional marketing events such as trade shows&period;<&sol;p>&NewLine;<h3 style&equals;"text-align&colon; justify&semi;"><b>Sell your Brand in Person and Directly to Consumers<&sol;b><&sol;h3>&NewLine;<p style&equals;"text-align&colon; justify&semi;">On the topic of trade shows&comma; this type of event is crucial if you are going to going to effectively market your brand directly to consumers&period; This is an excellent opportunity if you have already developed a motivated team of staff who are fully engaged with your brand&comma; as they are ideally placed to share positive experiences and sell the core values that underpin your business&period; In this instance&comma; attempting to market such a vivid and purposeful brand solely online would be a huge waste of the human resources at your disposal&comma; so it is crucial that you venture out to exhibitions and engage your target audience in person&period; This is also a particularly exciting opportunity for the marketers or customer facing staff who represent you brand&comma; as it adds diversity to their role and establishes new challenges for them to meet&period;<&sol;p>&NewLine;

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