Medusa

Top Tips for Transport Contracts: How to Cultivate Happy Customers

<p style&equals;"text-align&colon; justify&semi;">Transport contracts are the lifeblood of <span class&equals;"GINGER&lowbar;SOFATWARE&lowbar;correct">hauliers<&sol;span>&period; They form the very basis for haulage work and they help bring in the money to pay for the business at the end of the day&period; This is why it is important that you convince your clients to set up long-term haulage contracts with you&period; Returning clients will mean returning payments&comma; which in turn means your haulage business will have a steady stream of work to keep you busy&period;<&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;"><img class&equals;"aligncenter size-full wp-image-7603" src&equals;"https&colon;&sol;&sol;medusamagazine&period;com&sol;wp-content&sol;uploads&sol;2013&sol;09&sol;auto&lowbar;transport61&period;jpg" alt&equals;"auto&lowbar;transport61" width&equals;"627" height&equals;"372" &sol;><&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;">Yes&comma; this is easier said than done&comma; but it is nonetheless a goal that every haulage provider should aim to achieve&period; Here are a few tips to help you do just that&colon;<&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;"><b>Get the job done right<&sol;b><&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;">One of the most reliable methods of establishing a long-term transport agreement is to accomplish your present transport contracts on time&period; First-time clients may come to you for a variety of reasons&comma; whether you offer the most competitive prices or whether you are the only <span class&equals;"GINGER&lowbar;SOFATWARE&lowbar;correct">haulier<&sol;span> available to fill the order at the time&comma; but rest assured that they will remember you for future haulage work when they see that your lorries deliver their loads properly and on time&period; Your existing clients may even recommend you to other potential clients based on your performance&period; This is how quality work establishes the foundations for regular and long-term deals&comma; so put your best foot forward on every job&period;<&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;"><b>Ask for honest feedback<&sol;b><&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;">You would be surprised at how effective a request for feedback can be at bringing in new transport contracts from an old client&period; Offering a simple form rating your services from 1 to 10 can leave a lasting impression on clients and assure them that you are constantly aiming to improve the haulage work you do&period; Such a simple sheet can be enough to help you stand out in comparison to other <span class&equals;"GINGER&lowbar;SOFATWARE&lowbar;correct">hauliers<&sol;span> that simply take the money and offer no customer feedback opportunity&period;<&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;"><b>Stay in touch with past clients<&sol;b><&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;">Once you accomplish your transport contracts&comma; always ask for a client’s permission to be contacted occasionally via a mailing list&period; A weekly email detailing your available routes and special promos is more than enough to keep yourself in the minds of your past clients&period; They will then have an easier time remembering you when they need more haulage work done or are looking to establish a long-term transport partnership with your haulage company&period;<&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;"><b>Make it their idea<&sol;b><&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;">Avoid being too pushy with clients when looking for transportation contracts&period; Keeping in touch with them is one thing&comma; but pushing too hard for them to hire you back is another&period; Doing so will only make you sound desperate for work&comma; which will at best cause your clients to renegotiate the terms of the contract to their <span class&equals;"GINGER&lowbar;SOFATWARE&lowbar;correct">favour<&sol;span> or at worst will turn them off completely&period; Be courteous and professional in making the offer and leave it up to them to make the final call&period;<&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;">And finally&comma; it is definitely worth your while to train your <span class&equals;"GINGER&lowbar;SOFATWARE&lowbar;correct">hauliers<&sol;span> to be courteous while on the job&period; A smile and a respectful tone can go a long way to bringing back clients for more transport contracts in the future&excl;<&sol;p>&NewLine;

Exit mobile version