Medusa

Learn From Failures, POS System Introduction

Learn From Failures, POS System Introduction

<p style&equals;"text-align&colon; justify&semi;">POS system is to be introduced in a company-wide scale&period; Since the scale is large&comma; you&&num;8217&semi;ll be companies often think never fails is not allowed &&num;8230&semi; and&period; In order to avoid failure also&comma; it is effective to learn the common &&num;8220&semi;failure pattern&&num;8221&semi;&period;<&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;">So&comma; we will introduce some of the all-too-failure cases to case study type&period; All means in order to choose a system that suits their own&comma; please read&period;<&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;"><img class&equals;"aligncenter wp-image-12517 size-Correct-Size" src&equals;"https&colon;&sol;&sol;medusamagazine&period;com&sol;wp-content&sol;uploads&sol;2015&sol;10&sol;POS-software2-640x306&period;jpg" alt&equals;"Learn From Failures&comma; POS System Introduction" width&equals;"640" height&equals;"306" &sol;><&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;">use no function is large&comma; it cannot receive support that was enriched to operations management difficult was a system that does not harnessed strengths in their business is not easily expanded to meet the performance Operation it is difficult is&comma; dissatisfaction is ejected from the field I want the advanced uses&comma; did not correspond<&sol;p>&NewLine;<h3 style&equals;"text-align&colon; justify&semi;"><strong>&lpar;Case 1&rpar; used does not feature a lot&comma; it is difficult to operational management <&sol;strong><&sol;h3>&NewLine;<p style&equals;"text-align&colon; justify&semi;">Future&comma; A company that has been you want with the idea to expand the large number of stores&comma; introduced a multi-function&comma; high-performance POS system&period;<&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;">But then&comma; the change of direction in the low-growth strategy in the worsening of economic conditions&period; Therefore&comma; cooperation with advanced analytics and other systems&comma; such as the unnecessary global support functions&period;<br &sol;>&NewLine;In addition&comma; therefore has had a diverse menu&comma; it increases the complexity for the system personnel to operational management&comma; it has led to complain that hard to use&period; As well as continue to pay the expensive maintenance fee until the replacement&comma; now that the system personnel also continue to suffer from these complaints&period;<&sol;p>&NewLine;<h3 style&equals;"text-align&colon; justify&semi;"><strong>&lpar;Case 2&rpar; the size and scalability of our own also taken into account <&sol;strong><&sol;h3>&NewLine;<p style&equals;"text-align&colon; justify&semi;">As selection condition of the POS system in the B company&comma; a &&num;8220&semi;possible cost&&num;8221&semi;&comma; not only domestically&comma; and introduced as much as possible reduce the costs&comma; including overseas products and used hardware&period; Cost of maintenance has also been considered not want to spend too much&period;<br &sol;>&NewLine;However&comma; still trouble inherent after introduction&period; If the failure occurs in the system&comma; even if it said to be &&num;8220&semi;as somehow in-house in order not multiplied by the cost&&num;8221&semi;&comma; it is either the hardware problem&comma; or networks of&comma; or the system side of the end&comma; and often even if it is not possible to isolate the problem&period;<br &sol;>&NewLine;After all if such is prolonged work stoppage time&comma; we are not obliged to request the corresponding to the provider company&period; After all&comma; on the maintenance fee is applied&comma; if it takes time to cope with a lot&comma; to a situation where you say this is not out could impact on customer satisfaction will remain &&num;8230&semi; and&period; That was introduced without thinking until after the introduction maintenance is now a factor of failure&period;<&sol;p>&NewLine;<h3 style&equals;"text-align&colon; justify&semi;"><strong>It was &lpar;Case 3&rpar; systems that do not capitalize the strengths in their business <&sol;strong><&sol;h3>&NewLine;<p style&equals;"text-align&colon; justify&semi;">Company C of the retail store&period; When the group of companies have introduced some successful colors and in the introduction of a POS system in a top-down president&period; However&comma; high-performance system that is suitable to store the strengths of the system to deal with a wide variety of products in multi-store&period; In fact&comma; C&comma; Inc&period; is not a scale to the bottom that would have embarrassed its strengths&period; Although Company C as is used without any particular problem&comma; consider the cost performance and is not in any way a good thing&period;<br &sol;>&NewLine;Although to a problem is not at first glance&comma; not only not be taking advantage of the strengths of the system with the original&comma; it was Company C that do not realize that you are wasting the cost&period;<&sol;p>&NewLine;<h3 style&equals;"text-align&colon; justify&semi;"><strong>&lpar;Case 4&rpar; it is difficult to expand to match the performance <&sol;strong><&sol;h3>&NewLine;<p style&equals;"text-align&colon; justify&semi;">Certain city eateries D company&period; Introduction food store was a few stores is&comma; expand the prefecture whole area from the fact that was featured in the media&period; At that time&comma; as the &&num;8220&semi;Let&&num;8217&semi;s based on the firm POS system&&num;8221&semi;&comma; but I have introduced a system &&num;8220&semi;the best at that point in time&&num;8221&semi;&comma; and then succeeded in further large store development across multiple Prefecture&period;<br &sol;>&NewLine;Longer&comma; beyond the limits of the POS system of the introduction point&comma; to forcibly extended to the period of support out or&comma; or in-house disputes to introduce a new system&period; After all&comma; it has become to be replacement over a significant cost&period;<&sol;p>&NewLine;<h3 style&equals;"text-align&colon; justify&semi;"><strong>&lpar;Case 5&rpar; operation is difficult&comma; dissatisfaction from the scene jet <&sol;strong><&sol;h3>&NewLine;<p style&equals;"text-align&colon; justify&semi;">E Company&comma; which chains expand the retail store&quest; Sales of goods in all stores to immediately grasp&comma; to consider a system making for stock quickly selling of goods&period; POS system is also revamped&comma; in such as high function also touch panel of POS cash register&period; However&comma; dissatisfaction is ejected by in the field can no longer be intuitive operation&period;<br &sol;>&NewLine;In addition&comma; also occur&comma; such as an input error&comma; and staff that do not me to enter the customer information you&&num;8217&semi;d like to enter one after another&period; Whether should be thorough education&comma; but was also investigated in-house&comma; from the viewpoint of employee satisfaction &lpar;EC&rpar;&comma; to be returned to the input style of the street so far&period; Lack of communication with the site It was trouble invited&period;<&sol;p>&NewLine;<h3 style&equals;"text-align&colon; justify&semi;"><strong>&lpar;Case 6&rpar; to want a high degree of usage and did not correspond <&sol;strong><&sol;h3>&NewLine;<p style&equals;"text-align&colon; justify&semi;">Newly introduced F Inc&period;&comma; introduced a POS system was&period; In cooperation with customer information and sales information after the introduction&comma; we like to promote further CRM strategy&comma; although we examined the linkage system&comma; it is found that it is necessary a large development costs&period; When the POS system introduction&comma; became the result of &&num;8220&semi;introduction purpose&&num;8221&semi; was invited because for that were not able to clear it of &&num;8220&semi;cooperation customer information&period;&&num;8221&semi;<&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;">On the basis of the failures&comma; such as described above&comma; and against the company&&num;8217&semi;s current situation and future direction&comma; Aim to optimal POS system introduction&period;<&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;">Source<&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;">Vestureindia&period;com<&sol;p>&NewLine;

Exit mobile version