Medusa

Don’t Strike Out When Hiring Your Web Hosting Provider

<p><i><img class&equals;"alignleft size-medium wp-image-3711" alt&equals;"Browse" src&equals;"https&colon;&sol;&sol;medusamagazine&period;com&sol;wp-content&sol;uploads&sol;2013&sol;05&sol;Browse-300x212&period;jpg" width&equals;"300" height&equals;"212" &sol;>By Sharon Florentine<&sol;i><&sol;p>&NewLine;<p><i>Sharon Florentine is a freelance writer who covers everything from data center technology to holistic veterinary care and occasionally blogs for <&sol;i><i>Rackspace Hosting<&sol;i><i>&period; <&sol;i><&sol;p>&NewLine;<p>Whether you are trying to find your first managed web hosting provider or looking to switch from your current provider&comma; there are some important considerations to take into account and some crucial questions you need to ask&period;<&sol;p>&NewLine;<p>First and foremost&comma; you need to determine if the provider you’re considering offers the right type of services for your website’s unique needs&period; Find out what types of plans they offer&comma; whether it’s partial or fully managed or the hot new buzz&comma; cloud based web hosting&period; Your business’ technical savvy and the amount of support you need from a provider can eliminate some potential service providers right off the bat&period; As Thomas Parent&comma; a Rackspace blogger&comma; writes in this guest post on WHSR&comma; determine whether a web hosting provider can offer&colon;<&sol;p>&NewLine;<p>&CenterDot;      Management of Windows or Linux environment&comma; or both<&sol;p>&NewLine;<p>&CenterDot;      Application of security patches and upgrades<&sol;p>&NewLine;<p>&CenterDot;      Management of the platform&colon; hardware&comma; networks&comma; operating System&comma; storage&comma; database&comma; domain name system&comma; firewall&comma; etc&period;<&sol;p>&NewLine;<p>&CenterDot;      Clusters&comma; redundancy and load balancers<&sol;p>&NewLine;<p>&CenterDot;      Support for the applications and languages your business requires&comma; like WordPress&comma; Drupal&comma; Joomla&comma; PHP&comma; mySQL and &period;Net&comma; for instance<&sol;p>&NewLine;<p>And&comma; Parent says&comma; some hosting providers can also accommodate backup&comma; application support&comma; security and&comma; if you’re switching from a current provider to a new one&comma; migration assistance to their site from your old one&period;<&sol;p>&NewLine;<p>Once you’ve determined whether or not a provider can offer the services you need&comma; you should inquire about their service levels&period; A fast response time and timely problem resolution are critical&comma; but this is one area where you will get what you pay for&period; Sure&comma; you might save money up-front with a less expensive provider&comma; but 24&sol;7&sol;365 monitoring and support can be invaluable – especially if you run a customer-facing operation where downtime could cost you customers and revenue&period;<&sol;p>&NewLine;<p>Another important consideration is availability&comma; or uptime&period; As Parent notes&comma; while every business certainly wants 100 percent uptime&comma; it could cost more than your budget allows&comma; and no provider can guarantee 100 percent uptime&period; A detailed service-level agreement &lpar;SLA&rpar; will lay out the average uptime you can expect&comma; and also explain what their process is if they can’t meet the contracted uptime guarantee&period; Sites like Netcraft&period;com devote themselves to tracking the uptime and performance of many hosting providers&comma; and offer a valuable service for businesses using managed hosting&period;<&sol;p>&NewLine;<p>There are other specific considerations to take into account&comma; such as whether or not a provider can handle traffic spikes&comma; the amount of server control your in-house IT department needs to have and&comma; of course&comma; cost&period; Armed with these questions and the knowledge of your own business’ unique needs&comma; you can be assured that whichever provider you choose is the best option for your business&period;<&sol;p>&NewLine;

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